Returns & Exchanges
At Freedom Farms, we want you to feel as good as you look in our sustainable apparel, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. We are committed to ensuring your complete satisfaction with every piece of ethical fashion you purchase from our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the original items with their tags attached into the reusable shipping mailer and include the printed packing slip provided in your portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our farm warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5 business days.